We try very hard to have all RETAIL orders shipped out within 7 days. Custom orders can take up to two weeks (such as sublimated mugs, pouches, etc and the thermal stickers). If you have any issues please contact us ASAP so we can help.
Items are shipped out via USPS or UPS depending on weight and size with tracking and insurance. We are happy to combine multiple retail orders and will refund shipping cost overages if there are any.